In order to maximize convenient to-go options while supporting institutional waste reduction goals, WashU offers reusable to-go containers, powered by your unique ReusePass code. This system enables WashU community members to eat on the go with all the benefits and convenience of carryout and none of the waste! All you need is your ReusePass.
How ReusePass Works
- Sign-up through Grubhub with your WUSTL email. You will receive your own personal ReusePass as a QR code, which you can download to your mobile device.
- Show your ReusePass when ordering food at a dining location. Food servers will scan your ReusePass and a reusable takeout box, linking your ReusePass to the box.
- After you eat, compost your scraps and return the box to a dish return or a ReusePass return receptacle within 3 days of checking out.
- You can keep track of your box status on your ReusePass dashboard.
- The codes on the boxes are scanned by cameras in dishwashers, checking the box back into the system.
Where you can use ReusePass
- Bear’s Den
- Danforth University Center
- The Village
Where you can return a ReusePass container
Boxes can be returned in marked receptacles AND dish returns in all three locations: BD, DUC, and The Village. Check your ReusePass dashboard for more information.
You can keep your container for up to 3 days, but we recommend returning it as soon as you can so it can go back into the ReusePass ecosystem! After the 3-day checkout window, there is a “pending period” that gives time for operators to collect, sanitize, and scan-in containers. If your container isn’t scanned in during that time period, the status will change to “late” and you will receive a reminder text to return your container. If you continue to hold onto your container beyond the “late” period, your account is subject to a $5 replacement fee.
Returning containers is easy! Simply compost the remaining food scraps and drop your empty container in a dining hall dish return or a ReusePass return bin at any of the 3 participating dining halls (BD, DUC, & The Village). You can also find ReusePass return bin locations by navigating to your ReusePass account and clicking on “see return locations.”
Yes, if you have multiple boxes checked out and one is due, any of the boxes will fulfill the request.
On the rare occasion that this happens, you can text back to the reminder text, alerting the system that you are unable to return it. You will still be charged a $5 replacement fee.
Yes, users receive a text after 3 days, reminding them to return the box. They will receive another text after a week, telling them that it is overdue, but should still be returned. Users can track their box’s status using the ReusePass dashboard.
The 3-day window exists to encourage participants to return their containers in a timely fashion, so they can get washed and reused. This means we can serve the same number of students with fewer containers, helping to reduce the amount of materials in use.
Anyone with a WashU ID can receive a reusable box. WashU ID holders with guests can check out their guest’s boxes on their account and will be responsible for all guest’s boxes. Guests dining without a WashU ID holder will need to be reminded to return the box, or ask for a compostable box.
Yes, students will receive a pop-up when they open the Grubhub app asking them if they want to use a reusable box. Cashiers will be ready to scan a QR on the box and Grubhub order, linking the student’s order to the box without the user present.
Two weeks after the box is borrowed, there will be a charge applied to the student’s account. After this time, no refund will be available.
Yes. Once collected from return locations, your box will be checked in for you when it enters the dishwashers. It doesn’t matter who puts it in the return receptacle.
There is no limit on the number of boxes you can have checked out.
If a box you returned doesn’t get checked in because of a mistake, there are multiple contingencies built into the system. If the box is checked out by another person (while it is still checked out under your name) it will automatically be checked back in. Also, the text alerts sent out are interactive, so students can respond if they have already returned it, alerting the system that there was a mistake.
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